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Help center
Support
Answers, troubleshooting, and ways to reach the WhispR team during closed beta.
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How can we help?
Choose a topic below or scroll for detailed guidance.
FAQ
Frequently Asked Questions
Common questions during closed beta. Final copy will be updated as the product evolves.
How do I create a WhispR account?
Download the WhispR mobile app when invited to beta. Sign up with your email, then verify using the link sent to your inbox. Verification links open our email verified page.
I did not receive my verification email. What should I do?
Check spam and promotions folders first. Wait a few minutes, then request a new link from the app sign-in screen. If it still does not arrive, email support@hellowhispr.com from the address you used to sign up.
How do I request beta access?
Visit our Join Beta page and send a short request by email. Include your device type (Android or iPhone) and why you would like to join. Invitations are sent in batches.
How do I delete my account?
See Account Deletion for instructions. You can also email support@hellowhispr.com if you need help completing deletion.
Where can I read about privacy and data use?
Our Privacy Policy explains what we collect and how we protect your data. For AI-related features, see AI Disclosure.
How do I report content or behavior that feels unsafe?
Use in-app report tools when available. For child-safety concerns, email childsafety@hellowhispr.com. For other urgent safety issues, email support@hellowhispr.com. Read our Child Safety Standards, Community Guidelines, and Trust & Safety pages for more context.
Contact
Contact Support
We read every message. During closed beta, email is the fastest way to reach us.
For account help, beta invitations, feedback, or anything that does not fit the categories below, email our team directly.
Include your device type, app version if known, and a short description of what you need. Screenshots help when reporting UI issues.
Bugs
Report a Bug
Help us fix issues faster with a few details.
- What you were trying to do
- What happened instead
- Your device model and OS version
- Whether the issue happens every time or occasionally
- Screenshots or screen recordings if possible
Safety
Report Safety Issue
Your safety matters. Reports are reviewed by the WhispR team during beta.
If someone is in immediate danger, contact local emergency services first. For child-safety concerns (including CSAE/CSAM), email childsafety@hellowhispr.com. For other platform safety concerns, use in-app reporting or email support@hellowhispr.com.
- Describe what happened and when
- Include relevant usernames or recording links if safe to share
- Note if you have already used in-app report tools
Beta
Beta Installation Help
Install instructions are sent with your beta invitation.
- Android — Follow the install link or APK instructions in your invite email. You may need to allow installation from trusted sources.
- iPhone — Follow TestFlight or direct install steps in your invite email. Availability may vary by wave and region.
- First launch — Sign in with the email address used for your beta request. Complete email verification before recording.
Store badges and QR codes will be added to Join Beta when distribution URLs are finalized.
Response times
Expected Response Time
We are a small team during closed beta. We aim to respond as quickly as we can.
General support
Within 2–3 business days
Bug reports
Within 2–3 business days
Safety reports
Priority review — typically within 24 hours
Beta invitations
Sent in batches; not immediate
Final response-time commitments will be updated here as support capacity grows.