Account Deletion
You can delete your WhispR account at any time. This page explains how deletion works, what data is removed, and how to get help if you cannot use the app.
Delete your account in WhispR
The primary way to delete your account is inside the mobile app:
- Open Settings.
- Choose Delete account.
- Review the published-recording choice and type DELETE to confirm.
Deletion is scheduled after you confirm — it does not happen instantly.
What happens immediately
When you confirm deletion, your account is scheduled for removal — it is not deleted immediately. Your account status changes to pending deletion, normal app access is paused, and you see a pending-deletion screen with your scheduled date and your published-recording choice.
30-day grace period
Your account enters a 30-day grace period. You can cancel the request in the app (Settings → pending deletion screen) or by emailing support@hellowhispr.com from your registered address before the scheduled date.
Published recordings — your choice
In the app, you choose whether to keep published recordings:
- Default (recommended for privacy): All recordings — private and public — are permanently deleted after the grace period, along with your voice replies.
- Opt-in only: Published recordings remain available as “Deleted User” without your profile, username, avatar, or email. Your voice may still identify you. Preserved content cannot be reclaimed.
Private recordings are always deleted regardless of your choice.
What is deleted after the grace period
- Your profile and login credentials
- Private recordings and drafts (always)
- Public recordings (unless you opted to keep them)
- Bookmarks, notifications, and device tokens
- Likes, follows, and personal support metadata where retention is not legally required
Voice replies on community posts
Your voice replies follow the same choice: deleted by default, or published under “Deleted User” on public threads when you keep published recordings. Account identity is removed from your profile; voice may still identify you.
Replies on recordings you delete
If you delete an individual recording before account deletion, replies on that recording are removed from the app. Reply audio files are deleted from storage.
Re-registration
If you later register with the same email, you receive a new account. Prior preserved content is not restored or reclaimed.
After completion
Deletion cannot be reversed after the scheduled date has passed.
Cannot access the app?
If you cannot open WhispR, you may request account deletion by email. We verify that you control the registered address before scheduling deletion. Support cannot delete an account from a single email without verification.
Email support to request deletion
Send from the email address registered on your WhispR account and include:
- Subject line: Account deletion request
- Registered email (the address on your WhispR account)
- Username or display name (if you remember it)
- Whether you want published recordings removed or kept as “Deleted User” (see above)
- A brief statement that you want your account scheduled for deletion
Support response process
We aim to acknowledge account-deletion requests within 3 business days. We may reply with verification steps (for example, confirming ownership of the registered email). We will never ask for your password, one-time codes, authentication tokens, or full payment card numbers.
For recovery, grace-period cancellation, or questions, email support@hellowhispr.com from your registered address.
After verification, we guide you to complete deletion in the app when possible, or we schedule deletion according to the same 30-day grace and data rules described on this page.